Simply choose a brand and personalize the gift by selecting a card, type in your personal message and choose the amount you wish to purchase. Pay using Paypal, credit card or bank transfer. Done!

The redemption process depends on the brand. You will see this in the Gift Voucher as “How will the gift card be delivered” and “How do I use this gift card”. Some brands require a printed copy of the voucher emailed to you, others allow electronic copies while some traditional brands’ gift certificates have to be delivered to your shipping address. So it is important to refer to the instructions that come with your Gift Voucher.

Immediately upon receiving the gift certificate, for most.  For a few, it will take three (3) business days. Double check the gift certificate’s terms and conditions to be sure

All order payments will be verified first. If you have purchased an electronic gift certificate, this will be delivered after order verification, usually within 24 hours.  If you have selected a physical gift certificate, it will be shipped within 7-10 working days (excluding weekends) and up to 14 working days for International.

No. The gift certificate is not refundable and non-convertible to cash.  

It can be resent to you if not yet used. Send us an email via [email protected]fbhimall.ph or [email protected]. We will check that the gift certificate has not been used and will resend to you once validated.

The gift certificates cannot store or save unused amounts.  Any unused amount will be forfeited.

The gift certificates do not expire.

No need. The Gifted-issued gift certificate is as good as cash.  Anyone can redeem it.